Know what to ask about rebates and payment.

Start with the reason you are looking

Health-fund arrangements vary by policy, service and provider. We can help you identify the questions to ask, including whether your cover applies and what records or receipts may be needed.

This website does not claim a current HICAPS, EFTPOS, rebate or insurer arrangement. An authorised practice contact confirms eligibility, payment method and rebate details before an appointment.

Useful details to include

Keep the first enquiry short and general. These prompts can help us understand what you are hoping to discuss:

• The health-fund or rebate question you want answered
• The type of physiotherapy appointment you are considering
• Your preferred timing and contact format